We’re Here to Help

Whether you’re choosing your next e-bike, need support with your purchase, or want to work with us, our team is here to help.

Before Your Purchase

Before Your Purchase

Have questions about our e-bikes, accessories, orders, or shipping? Our team is happy to help you choose with confidence.

After Your Purchase

After Your Purchase

Need help with your e-bike, accessories, or order? Our support team is here to help you get things back on track.

Telephone Support

Telephone Support

Need to speak with us directly? Our customer support team is available Monday to Friday, 7:30 AM – 4:00 PM (London Time)

Tel: +49 21171005880
Tel: +49 15151447835

Wholesale & Business Inquiries

Wholesale & Business Inquiries

Looking to purchase in bulk or become a reseller? Get in touch with our team to explore wholesale opportunities.

Media & Brand Partnerships

Media & Brand Partnerships

For media, PR, marketing, and influencer partnerships, get in touch with our team to explore collaboration opportunities.

Join Our Community

Join Our Community

Want to share your ride, connect with fellow riders, or stay up to date? Join the ADO community and follow us on social media.