Shipping Time & Arrangement
After the order has been paid for, we will arrange for shipment within 24 hours (business days) if the item is in stock.
UK WarehouseShips To: United Kingdom
Order Processing: 24h
Delivery Time: 48h
Delivery Cost: Free
Transport:
BJS：Air20Ultra、Air28、Air28Pro、Air30Pro、Air30Ultra、Air One Pro
FedEx：Air20、Air20s、Air20Pro
⚠️ Important Note:
1. The above delivery time reflects most parcels under normal circumstances. Exceptional weather or logistics delays may affect delivery.
2. All ebikes and some accessories are shipped from the UK warehouses. If accessory is out of stock in the UK warehouse, they will be shipped from China and are expected to arrive in 10-15 days.
3.Orders to certain remote UK islands and outlying regions may not be deliverable. Please contact our support team to confirm service availability before purchasing at official.uk@adoebike.com.
4.If you have any questions, please contact our support team:official.uk@adoebike.com.
About Customs Duties
As we want to be as transparent as possible, goods purchased from overseas may be subject to customs import duties or Value Added Tax (VAT), as required by local customs authorities. All of our products are stocked in UK warehouses. We prepay customs duties for shipments, so you do not need to pay any extra fees after placing an order.
Logistics tracking
You will receive a shipment notification email once your order has shipped. The email will contain your tracking information and carrier details.Please check your email inbox (it may sometimes be in your spam folder).
No Customs Fees
Local UK Warehouses
Fast Delivery
Email Tracking Updates
